Privacy Policy

This Privacy Policy explains how TradeMaster Pro ("we," "us," or "our"), a solo-developed trading bot service, collects, uses, and protects your personal information. We're committed to transparency about our data practices.

1. Information We Collect

1.1 Personal Information

• Account Information: Email address, password (hashed), username
• Payment Information: Billing details processed securely through PayPal
• Trading Preferences: Bot settings, risk tolerance, notification preferences

1.2 API Keys and Trading Data

• Exchange API Keys: Binance API keys (encrypted with AES-256)
• Trading Data: Trade history, performance metrics, position data
• Technical Data: Bot logs, error reports, usage statistics

1.3 Automatically Collected Information

• Usage Data: Login times, feature usage, dashboard interactions
• Technical Data: IP address, browser type, device information
• Cookies: Session cookies for authentication and preferences

2. How We Use Your Information

2.1 Core Service Provision

• Execute BTC/USDT trading strategies on your behalf
• Provide trading performance analytics and reports
• Send trade notifications and alerts
• Maintain your dashboard and account settings

2.2 Service Improvement

• Analyze bot performance and optimize strategies
• Debug technical issues and improve reliability
• Develop new features based on usage patterns

2.3 Communication

• Send important service updates and security alerts
• Provide customer support and technical assistance
• Notify you about billing and subscription changes

3. Data Security

3.1 Encryption

• API Keys: Encrypted using AES-256 encryption at rest
• Data Transmission: All data encrypted in transit using TLS 1.3
• Database: Encrypted database storage with access controls

3.2 Access Controls

• Only the developer has access to encrypted data
• API keys are never logged or stored in plain text
• Regular security audits and updates

3.3 What We Never Store

• Your exchange account passwords
• Withdrawal permissions (API keys are trading-only)
• Credit card information (handled by PayPal)

4. Third-Party Services

4.1 Payment Processing

• PayPal: Processes all payments and subscriptions
• Data Shared: Billing information and payment status
• Their Policy: PayPal Privacy Policy

4.2 Hosting and Infrastructure

• Cloud Provider: Secure cloud hosting for the application
• Data Shared: Encrypted application data only
• Location: Data centers in secure facilities

4.3 Exchange APIs

• Binance: Trading execution and market data
• Data Shared: Trading orders and account balance queries
• Permissions: Spot trading only, no withdrawal rights

5. Your Rights and Choices

5.1 Account Access

• View and edit your account information anytime
• Download your trading history and performance data
• Update notification preferences and bot settings

5.2 Data Requests

• Data Export: Request a copy of all your data
• Data Correction: Update incorrect information
• Data Deletion: Request complete account deletion

5.3 Communication Preferences

• Opt out of non-essential emails
• Customize trade notification frequency
• Update contact preferences

6. Data Retention

6.1 Active Accounts

• Data retained while your subscription is active
• Trading history kept for performance analysis
• Account settings preserved for service continuity

6.2 Cancelled Accounts

• Data retained for 90 days after cancellation
• API keys permanently deleted within 24 hours
• Complete data deletion available upon request

6.3 Legal Requirements

• Some data may be retained for legal compliance
• Financial records kept per applicable regulations
• Security logs retained for fraud prevention

7. International Data Transfers

As a solo developer, data is processed in secure cloud infrastructure. While we strive to keep data geographically close to users, cloud services may process data across borders. All transfers are protected by appropriate safeguards.

8. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Cookie Policy

We use minimal cookies for:

• Authentication: Keep you logged in securely
• Preferences: Remember your dashboard settings
• Security: Prevent unauthorized access

You can disable cookies in your browser, but this may affect functionality.

10. Changes to This Policy

We may update this policy to reflect service changes or legal requirements. We'll notify you of significant changes via email and update the "Last Updated" date. Continued use of the service constitutes acceptance of the updated policy.

11. Contact Information

For questions about this Privacy Policy or your data:

• Email: privacy@trademasterpro.com
• Support: Through your dashboard or support email
• Response Time: Within 48 hours for privacy-related requests